Beebe Healthcare recently recognized Richard Giorgilli as the February recipient of the Living Our Values Every Day (LOVE) Letter award. Giorgilli, a patient services representative at Beebe Gastroenterology, which provides ambulatory care, was recognized for going above and beyond for a patient.
According to Beebe representatives, the patient arrived for her appointment via taxi and thought the driver would wait for her, but when she completed her appointment around 6:30 p.m., the taxi was gone.
“Although the office was closing, Richard volunteered to sit with the patient in our office until the taxi arrived, which ended up being 8 p.m.,” Cheryl Wilkerson and Margaret Coulter wrote in Richard’s LOVE Letter. “Richard went above and beyond for this patient, and we wanted to thank him for his unselfishness on the cold winter evening. He displayed amazing teamwork and kept the patient safe and warm.”
Beebe representatives said Giorgilli demonstrates many of the Beebe values, including “achieve amazing accomplishments through exceptional teamwork,” and “build trusting relationships with compassion and kindness.”