There’s a new option for those seeking oil changes in the Millsboro area, with the opening four months ago of Castrol Premium Lube Express on Route 113. While the business opened in July, they held their grand opening in September, explained owner Jean Marsiglia, and tied it in to benefit the Millsboro Volunteer Fire Company.
“We are a woman-owned shop, and we are owned locally,” noted Marsiglia. “We are not a franchise. We have a co-advertising agreement with Castrol, and our full name is Castrol Premium Lube Express.”
She said her husband is her partner, and he has more than 40 years’ experience in the automotive industry. They also have a female manager, Shirlee Hewitt, who has 20 years’ experience.
“And, of course, our technicians are very experienced, as well,” she said.
Marsiglia explained that the building is state-of-the-art and they can handle maintenance on all types of vehicles, including cars — gas-run, hybrids and electric — as well as medium-duty trucks, buses, vans and RVs.
In addition to the oil changes — for which there is no appointment necessary and which take about 30 minutes — she explained that they offer a tire rotation special, injector cleaning services, transmission flushes and more. In short, all types of maintenance.
They also boast experienced personnel and a clean shop, and they also offer transparency — literally — for their customers, so they can feel like they are part of the process.
“We have lots of windows,” she explained, “so our customers can see us working.”
And in addition to the clean lines of the airy windows, the interior cleanliness and their professionalism is also something upon which Marsiglia prides herself.
“We have a clean shop,” she said. “It’s a shop where all people would want to come, including ladies with children... And we also want to diffuse the idea that when you come to an oil change place, they’ll try to sell you something. All our recommendations are based on fact, and we would rather have repeat customers.”
The Marsiglias have owned a home in the area for about eight years and finally made the move from Ellicot City, Md., permanently when they decided to open up their shop. And it’s a move they are happy they made.
“It’s been wonderful. We have had so many people refer their friends and family. We had a mailing go out to the immediate area, and we have had people come in for their second and third time already.”
The shop is located at 28569 DuPont Highway (Route 113) in Millsboro. They can be reached at (302) 934-9100 or online at http://www.castrolpremiumlube.com/Store/1591. They are open Monday through Friday from 8:30 a.m. to 5 p.m. and Saturday from 8:30 to 3 p.m.