Sussex County presented its third-quarter “Pickle Award” earlier this week.
The Give ’em the Pickle program is a national employee-based recognition program that the County adopted this fall.
“It is a peer-to-peer recognition program led by County employees who experience another employee’s exceptional customer service,” said County Administrator Todd Lawson, “and acknowledge that employee by filling out a form describing the event, which is then reviewed and approved by the employee’s manager. This is literally giving them the pickle.”
Lawson said that, additionally, a resident or County customer could give an employee praise that a manager could also use to give the employee recognition.
Lawson paraphrased some of the comments that were submitted for the award.
“One particular comment was sent in by a resident of the county who had a flat tire on Route 1 at 9:30 p.m. at night, and three of our paramedics stopped to help them change their tire. We had one individual write in about a group of employees at the wastewater plant who discovered a grease blockage that would have caused severe problems within a commercial site down off of Lewes.
“We had an employee write about one of their peers, about his service during tax season. He kept everyone on track, and the scripts that he wrote were particularly helpful in making the best tax season yet for our department. We had one supervisor submit a pickle regarding an employee who is part of our emergency response team here in this building, in handling a person who was sick in a professional manner.”
He went on to commend the County’s employees and noted to there were so many pickles submitted regarding great service.
The third quarter’s pickle award recipient was Building & Grounds employee Barry D. Hitchens, for service, attitude, consistency and teamwork. Hitchens received a plaque and an additional vacation day.
“Barry was recognized for his instrumental work in the relocation of the Marriage Bureau and essentially our new chief deputy on her first day,” said Lawson. “Congratulations, Barry.”
Sussex County will hold its next council meeting on Tuesday, Nov. 10, at 10 a.m.